Returns & Exchanges
At Spitfire Audio, we strive for total customer satisfaction with our premium audio equipment and digital libraries. If you are not completely satisfied with your hardware purchase, you may return it within 30 days for a full refund or exchange.
Initiate a Request
Log in to your account dashboard and select the 'Order History' tab to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Processing and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing